Personal Information

Name, phone number, email address, delivery address, and order-related details when you place an order or contact us.

Payment Information

Payments are processed securely through third-party payment gateways. We do not store or have access to your card, UPI, or banking details.

Website Usage Information

Information such as IP address, browser type, device information, pages visited, and cookies to help improve website performance and user experience.

How We Use Your Information

We use your information to:

• Process and deliver orders
• Communicate order updates and provide customer support
• Improve our products, services, and website
• Send offers or updates (only if you opt in)
• Maintain website security and prevent misuse

Cookies

Our website uses cookies to enhance your browsing experience. You may disable cookies through your browser settings, but some features of the website may not function properly.

Sharing Your Information

We do not sell or rent your personal information. Your information may be shared only with trusted third parties such as delivery partners, payment gateways, and service providers required to operate our website. Information may also be disclosed if required by law.

Data Security

We take reasonable measures to protect your personal information. However, no online platform can guarantee complete security, and Chatkaaro shall not be liable for unauthorised access beyond reasonable control.

Data Retention

We may retain user information as long as necessary to meet business, legal, or compliance requirements. Anonymised data may be retained for analytical purposes.

User Rights

Subject to applicable laws, you may request access, correction, or deletion of your personal information. We reserve the right to limit such requests where legally permitted.

Changes to Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.